Since the last newsletter we slipped into the routine of adding new products and processing orders with no significant change to our business, although the warehouse has been slightly modified and is now more efficient and easier to work in.

We still have a large number of products which we used to sell waiting to be added to the online store and will be making a more determined effort during the next few months to make these available online. Notably the wide range of lock products we used to sell.
To some extent their addition is linked in with our video download project which has for the few that we have made so far been successful along with the video descriptions of the products themselves which often explain changes to curtain track systems and how the new parts fit or replaced older versions.
The aim will be to have buy online digital downloads of how to fit lock products which can be purchased separately or as freebees when customers buy certain related products.

Certainly the systematic way that we now produce our videos has been well worth the sustained effort over the past years with the process taking a fraction of the time and the results far better. Our main objective during 2010 will be to continue to add to the video download series and where appropriate demonstration videos of how products are assembled or operate.

The Goelst parts product range has been added to the catalogue.
Our main aim will continue to be our videos, but we do tend to get sidetracked and if asked for a spare part or product which we manage to source usually end up adding a complete new product range in the process.

We continue to be very pleased with our new web site and the back end administration so much more efficient and pleasant to work with for us as we are sure the new web layout and system is likewise far more pleasant for our browsers and customers. As with the video’s a lot of hard work to get here, but well worth it !

Hoping that the summer will be a good one for all of you, with we hope some fine weather to compensate for the difficult winter for those of us in the UK.